• The process of obtaining essential certificates like income, caste, and residency from government offices has traditionally been long and time-consuming. To simplify this, the state government has introduced an online platform.
• This new facility allows residents to conveniently apply for these certificates from their homes, requiring only an internet connection. By eliminating the need to visit offices and endure long waits, it saves both time and effort for the public.

• The caste of an individual is determined based on the caste of their father, not that of their husband.
• The validity of the caste certificate is permanent.
• The validity of a permanent residence certificate is always valid, whereas the validity of a temporary residence certificate is for one year from the date of issue.
• The validity of an income certificate is for one year from the date of issue.
• After verification, the original certificates will be returned to the candidates.
• Candidates can submit an undertaking in the prescribed format regarding not being in the creamy layer, based on which a new certificate without the creamy layer can be issued, using the old certificate without the creamy layer.
• There is no need to repeatedly obtain a certificate without the creamy layer. For state services, an application can be submitted with an old certificate along with an undertaking.

• Visit the official website serviceonline.bihar.gov.in.
• If the applicant is a new user, create a Login ID and Password by selecting "Register Yourself."
• From the left menu on the website, click on the relevant department’s linked service and log in.
• Click on "Apply for Service" from the left menu.
• Fill out the application form carefully, upload your photo via Webcam or File Browser, make necessary corrections, and click Save Draft.
• (a) If the service requires an Aadhaar number, an OTP will be sent to the mobile number registered with the applicant's Aadhaar for verification, or (b) upload one of the 12 identification documents approved by the Election Commission of India.
• If required for the specific service, attach the necessary annexures by clicking Attach.
• Carefully read the application form and annexure list and make necessary corrections.
• Submit the application and download/print the acknowledgment.
• After the certificate is issued, it will be available in the applicant's inbox. The applicant can log in to the website to download/print the certificate.

• Visit the official RTPS Bihar website at serviceonline.bihar.gov.in.
• On the homepage, under the "Citizen Section" on the right-hand side, click the link titled "Download Certificate."
• You will be directed to the RTPS Download Certificate page.
• From the drop-down menu, choose "RTPS/Others" under Services.
• Enter your Application Ref. Number (e.g., BICCO/2021/0000) and Applicant Name (in English).
• Finally, click on the "Download Certificate" button to retrieve your certificate from RTPS server 1, 2, 3, 4, 5, and so on.
• Note: Ensure you download your certificate only 24 hours after the execution of your application.

• Visit the official RTPS Bihar website at serviceonline.bihar.gov.in.
• On the homepage, under the "Citizen Section" on the right-hand side, click the link labeled "Track Application Status."
• You will be directed to the Track Application Status page.
• Choose how you want to track your application: either by Application Reference Number or OTP/Application Details.
• If selecting Application Reference Number, enter it accurately in the provided field and choose to track via the Application Submission Date or Application Delivery Date.
• Then, type the Word Verification Code shown on the page correctly to proceed.
• Finally, click the "Submit" button to view the status of your application across RTPS servers 1, 2, 3, and so on.

Registered Yourself

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Apply Online For Certificate

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Track Application Status

Download Certificate

Official Website